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Customer Support FAQs

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How can I track my order?

You can track your order using the tracking number provided in your confirmation email.

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What is the return policy?

We offer a 30-day return policy for all unused products in their original packaging.

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How do I contact customer service?

You can reach our customer service team via email at support@livora.com or call us at 1-800-555-0199.

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Do you offer international shipping?

Yes, we ship to select countries. Please check our shipping policy for more details.

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What payment methods are accepted?

We accept all major credit cards, PayPal, and Apple Pay.

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How do I register my product warranty?

Register your product warranty by filling out the form on our website under the ‘Warranty’ section.

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Can I change my order after it's placed?

Order changes can be made within 24 hours of purchase by contacting our support team.

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Where can I find product manuals?

Product manuals are available for download on our website under each product’s page.

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What should I do if I receive a faulty product?

If you receive a faulty product, please contact our support team immediately for assistance.